About

Inspiring Recovery with Proven Expertise

With 25 years of physiotherapy experience and business leadership, Lucy Macdonald is committed to enabling people to recover from injuries, pain and fatigue. Her mission is to provide exceptional recovery programs guided by her core values of empathy, expertise and courage.

Lucy Macdonald is spokesperson for the Chartered Society of Physiotherapy, regularly appears as an expert on pain and injury in the media – including the Times, Telegraph, Independent, Guardian, BBC and the Daily Mail – and acts in an advisor across the health and fitness industry.

She treats all injuries, no matter how great or small but specialises in successfully treating pain and injuries that have been unsuccessfully treated elsewhere. To find out more about what you can expect from treatment with Lucy you can read some of the 300+ five star reviews from previous patients here.

She recently sold Octopus Clinic and now offers virtual consultations and in person appointments at Restart Physio in Haslemere, Surrey.

Call or WhatsApp now to discuss your pain or injury on 07769653715.

Testimonials

Here are some of the 300 five star reviews giving you some insight into what to expect from treatment with Lucy Macdonald. You can read more on our testimonials page here.

BACK PAIN AND SCIATICA

Lucy Macdonald has restored my faith in online physiotherapy after treatment with other physios that left my painful (sciatic nerve related) morning hobbles unchanged for months.

I was blown away by the depth of knowledge behind treatments and I’m now back to long runs without pain that I never imagined would be possible without intervention. This is the most I’ve been reassured during treatment and held to account for my exercise. Thanks for restoring a massive part of my life.

Raph Keymer

HIP PAIN TENNIS

I was referred to Lucy after suffering from tendinitis in my hip for more than two years and having previously seen multiple Physio’s and doctors with little success.

Lucy had a really refreshing approach to treatment focusing on my biomechanics and getting to the cause of the problem. Within a matter of weeks I was noticing improvements and was soon able to return to running and playing sports.

Lucy was amazing, is really knowledgable and has helped me so much. 5* would not hesitate to recommend!

Claire Philipson

RUNNER KNEE PAIN

I was told that I should never run again due to knee pain. I sought a second opinion and the consultant said this was nonsense and referred me to Lucy who he described as the best bio-mechanical physio he had ever come across.

Within 10 minutes Lucy noticed something that all the physios and chiropractors I had seen previously had all missed. Lucy gave me simple but effective exercises and within a few sessions I was running again. I have been running pain free for over 6  months and it is all down to her skill and expertise.

Justine Trumper

CONSULTANT SPORTS AND EXERCISE DOCTOR

Lucy is an extremely experienced and talented physiotherapist. The vast majority of physio’s do not have her capabilities when it comes to healing complex patients back to full recovery.

Lucy is one of the few physio’s with the required skills to see very complex cases who need really specialist physio input. Often these patients present with a mixed picture which, will typically go on to make a full recovery in Lucy’s hands, without the need for surgery or ’round the houses’ referrals to other therapists.

Every single patient I have sent to Lucy has been made better by her and all have nothing but the highest praise for her skills.

Dr Spenser-Smith

ORTHOPAEDIC CONSULTANT

I carry out many specialist surgical procedures which require complex and skilled physiotherapy in order for patients to make full recovery. Not many therapists are sufficiently experienced or have the skills to treat such patients and we rely heavily upon the support of our colleagues to take patient through this. Without this, surgical intervention is almost redundant. We know that we can rely on Lucy for her skill and attention to detail and all the patients do very well in her hands. As a talented physiotherapist we very strongly feel that Lucy is part of our team.

Patients do very well in her care and greatly appreciate knowing that they are in expert hands. Sending patients to lesser talented therapists means that their rehab nearly always doesn’t go smoothly and sometimes the outcome is poor.

TENNIS PLAYER

I can’t recommend Lucy highly enough and I hope this testimonial will save you the bother of hunting around for a decent physio… if you’ve come this far, then you’ve found one.

I’ve been working with Lucy for around 5months and in that time she’s performed miracles on my shoulder. I had a shoulder op a year ago and should have fully recovered 3-4months later. However, after 7 months of physio (not with Lucy) I wasn’t showing any decent signs of recovery, so I took the recommendation of a friend and moved over to working with Lucy – a decision I wished I had taken 7 months sooner.

Since then, Lucy has taken methodical, planned out approach to building my shoulder up again, breaking down scar tissue and re-building the bio mechanics of my shoulder. The most important part for me is that Lucy listened to what I wanted. She understood that I had the shoulder op in order to be able to play tennis to a high standard once again. And therefore understood that just rebuilding my shoulder so i could do ‘most things’ wasn’t good enough – I wanted to be able to serve, at speed, once again.

She also got the measure of me pretty quickly and ensured that all my exercises were built around tennis movements – to ensure I stayed motivated and committed to my part of the bargain. From day one, Lucy has given me the utmost confidence in her ability to ‘fix’ my shoulder and I’m delighted to say that she has! She’s a lovely bubbly, fun person to work with, but scratch the surface and you’ll find the inner-geek that makes her so passionate about what she does and such an expert in her field.

If you have an injury like I had that is preventing you from doing a sport you’re passionnate about, don’t risk delaying your recovery with someone else. I’d highly recommend Lucy.

Jan Singleton

ORTHOPAEDIC CONSULTANT

I have known and worked with Lucy for several years now. It is clear that she is a physio at the very top of her game. It is always a pleasure to treat patients along side her. She is also extremely approachable and friendly and the patients love her.

ORTHOPAEDIC CONSULTANT

I have known Lucy and her clinic for over seven years and I am happy to say that she is one of the most outstanding muscluloskeletal physiotherapists in London. 

Media

Lucy Macdonald is a recognised expert contributor across the mainstream media as well as the health and fitness world. Here are some of the articles – you will find on our media page.

Call or WhatsApp now to discuss your pain or injury on 07769653715.

Call or WhatsApp now to discuss your pain or injury on 07769653715.

Innovating Physiotherapy Solutions

25+

Years Experience

A quarter-century of expert physiotherapy practice and innovation.

100,000+

Global Reach

Serving hundreds of thousands of clients across the world through virtual consultations and videos.

500+

Published Videos

Over 500 educational videos published to guide pain management.

300+

Five Star Reviews

Including professional athletes, consultant doctors and people just wanting their lives back.

Call or WhatsApp now to discuss your pain or injury on 07769653715.