Testimonials
Over 300 Five Star Reviews
Lucy Macdonald has over 300 five star reviews including professional athletes and some of London’s leading orthopaedic surgeons, neurosurgeons, pain consultants and sports doctors. To learn more about Lucy Macdonald click here

BACK PAIN
This time last year I could barely get out of bed and move without pain killers and I was planning on running an Ultra Marathon…! I asked Lucy for help to get me to the start line. As part of my training I worked with Lucy to fix a back problem I have suffered with for the best part of 25 years.
Lucy was just incredible, her knowledge of the musculoskeletal anatomy is just outstanding. She hardly laid a hand on me, importantly she taught me to reconnect to my body and gave me the tools and exercises to help myself. I had a few setbacks but Lucy was always there to get me back on track.
I have been to so many physios/ osteos etc with little success. It’s not too bigger claim to say that the treatment I got from Lucy has changed my life – I now live without constant pain…and I completed the Ultra Marathon! Thank you Lucy, you are just awesome!
Tee Barnes

HIP PAIN CYCLIST
When I was referred to Lucy I had given up hope of treating my hip pain caused by excessive cycling. (Having had two steroid injections and seen three consultants and two physios).
Thankfully Lucy didn’t give up so easily and promised that, although it would take some time, she was confident I could be pain free and get back on my bike. She treated me through online consultations, supported by video tutorials for my exercises. I am over the moon that I am now biking again and have just signed up to my first cycling trip.
Lucy was brilliant throughout my treatment – she was interested in my wider health and wellbeing and was always so encouraging and easy to talk to. I am extremely grateful to her for all that she has done for me and can’t recommend her enough.
Sara Billington

SCIATICA
Lucy Macdonald has restored my faith in online physiotherapy after treatment with other physios that left my painful (sciatic nerve related) morning hobbles unchanged for months.
I was blown away by the depth of knowledge behind treatments and I’m now back to long runs without pain that I never imagined would be possible without intervention. This is the most I’ve been reassured during treatment and held to account for my exercise. Thanks for restoring a massive part of my life.
Raph Keymer

HIP PAIN
I was referred to Lucy after suffering from tendinitis in my hip for more than two years and having previously seen multiple Physio’s and doctors with little success.
Lucy had a really refreshing approach to treatment focusing on my biomechanics and getting to the cause of the problem. Within a matter of weeks I was noticing improvements and was soon able to return to running and playing sports.
Lucy was amazing, is really knowledgable and has helped me so much. The online videos are great too. 5* would not hesitate to recommend!
Claire Philipson

HIP PAIN YOGA
I was referred to Lucy with trochanteric bursitis which was restricting the flexibility of my left hip. Having seen numerous physios in the past, I was slightly sceptical but I have been truly amazed at how quickly Lucy was able to dramatically improve my range of motion, through hands on physio, a series of exercises and a bit of acupuncture, and help me both with what has been up until now a very challenging yoga posture as well as improve my running style drastically. 5 stars!
Rowan Edwards

POWERLIFTING
During the times I competed in powerlifting Lucy got me out of pain every time I was in trouble and designed exercises to rehab me. She is absolutely amazing. I highly recommend anyone who is in sports to work with her because her mentality is helping you at maximum not only physically but at the emotional level as well. I had experiences with physios who told me to have surgery or stop lifting, she never did that… She walks the way with you, I am so grateful for all her treatments I had. Thank you Lucy.
Pelin Baykal

FOOT PAIN
Lucy shaved months off of my recovery time and got me back on the road with time to train for my next marathon. She suspected my initial diagnosis might not be 100% accurate and suggested a second opinion which confirmed her suspicions. With the right diagnosis, and also by identifying other mechanical weaknesses that have generated years of injuries, Lucy has me running again. I dread to think how long I would have been side-lined with my injury had I not followed Lucy’s advice. Thank you!!!
Trevor Cudmore

KNEE PAIN
I can not recommend Lucy enough. A fantastic professional who saved me from deferring this years London Marathon. If it hadn’t been for Lucy giving me her expert advice and the opportunity to seek a second opinion, my marathon dreams would have been over. If you’re looking for an amazing physio then stop the search, she’s right here!
Paula Willoughby

RUNNER
The first to take me seriously after seeing countless people. Having had knee problems for years now and seen countless people about it, Lucy has been the first to really take me seriously and tailor a training programme to my needs. I’m now feeling fitter than I have done in a long time.
Josh Higgins

RUNNER KNEE PAIN
I was told that I should never run again due to knee pain. I sought a second opinion and the consultant said this was nonsense and referred me to Lucy who he described as the best bio-mechanical physio he had ever come across.
Within 10 minutes Lucy noticed something that all the physios and chiropractors I had seen previously had all missed. Lucy gave me simple but effective exercises and within a few sessions I was running again. I have been running pain free for over 6 months and it is all down to her skill and expertise.
Justine Trumper

MARATHON RUNNER
Lucy shaved months off of my recovery time and got me back on the road with time to train for my next marathon. She suspected my initial diagnosis might not be 100% accurate and suggested a second opinion which confirmed her suspicions.
With the right diagnosis, and also by identifying other mechanical weaknesses that have generated years of injuries, Lucy has me running again. I dread to think how long I would have been sidelined with my injury had I not followed Lucy’s advice. Thank you!!!
Trevor Cudmore

TENNIS PLAYER
I can’t recommend Lucy highly enough and I hope this testimonial will save you the bother of hunting around for a decent physio… if you’ve come this far, then you’ve found one. I’ve been working with Lucy for around 5months and in that time she’s performed miracles on my shoulder. I had a shoulder op a year ago and should have fully recovered 3-4months later.
However, after 7 months of physio (not with Lucy) I wasn’t showing any decent signs of recovery, so I took the recommendation of a friend and moved over to working with Lucy – a decision I wished I had taken 7 months sooner. Since then, Lucy has taken methodical, planned out approach to building my shoulder up again, breaking down scar tissue and re-building the bio mechanics of my shoulder.
The most important part for me is that Lucy listened to what I wanted. She understood that I had the shoulder op in order to be able to play tennis to a high standard once again. And therefore understood that just rebuilding my shoulder so i could do ‘most things’ wasn’t good enough – I wanted to be able to serve, at speed, once again.
She also got the measure of me pretty quickly and ensured that all my exercises were built around tennis movements – to ensure I stayed motivated and committed to my part of the bargain. From day one, Lucy has given me the utmost confidence in her ability to ‘fix’ my shoulder and I’m delighted to say that she has!
She’s a lovely bubbly, fun person to work with, but scratch the surface and you’ll find the inner-geek that makes her so passionate about what she does and such an expert in her field. If you have an injury like I had that is preventing you from doing a sport you’re passionnate about, don’t risk delaying your recovery with someone else. I’d highly recommend Lucy.
Jan Singleton

PROFESSIONAL ATHLETE
Lucy has made a really positive impact on my training and recovery – she’s an excellent physiotherapist.
Ed Drake GB Ski Team

CONSULTANT SPORTS AND EXERCISE DOCTOR
Lucy is an extremely experienced and talented physiotherapist.
The vast majority of physio’s do not have her capabilities when it comes to healing complex patients back to full recovery.
Lucy is one of the few physio’s with the required skills to see very complex cases who need really specialist physio input.
Often these patients present with a mixed picture which, will typically go on to make a full recovery in Lucy’s hands, without the need for surgery or ’round the houses’ referrals to other therapists.
Every single patient I have sent to Lucy has been made better by her and all have nothing but the highest praise for her skills.

ORTHOPAEDIC CONSULTANT
I have known Lucy and her clinic for over seven years and I am happy to say that she is one of the most outstanding muscluloskeletal physiotherapists in London.

ORTHOPAEDIC CONSULTANT
I have known Lucy and her clinic for over seven years and I am happy to say that she is one of the most outstanding muscluloskeletal physiotherapists in London.

ORTHOPAEDIC CONSULTANT
I carry out many specialist surgical procedures which require complex and skilled physiotherapy in order for patients to make full recovery.
Not many therapists are sufficiently experienced or have the skills to treat such patients and we rely heavily upon the support of our colleagues to take patient through this.
Without this, surgical intervention is almost redundant. We know that we can rely on Lucy for her skill and attention to detail and all the patients do very well in her hands.
As a talented physiotherapist we very strongly feel that Lucy is part of our team. Patients do very well in her care and greatly appreciate knowing that they are in expert hands. Sending patients to lesser talented therapists means that their rehab nearly always doesn’t go smoothly and sometimes the outcome is poor.


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